Cold Open Rules

Version 1 · 2 November 2026

This is a translation; in case of discrepancy the Spanish version prevails.

1.Organiser and scope

The Cold Open (the "Competition") is organised by RALLY RATING, S.L., tax ID B88743380, Calle del Príncipe de Vergara 86, 1ª, 28006 Madrid (support@rallyrating.app) ("RALLY").

These Rules supplement RALLY's General Terms and Conditions of Use. If they conflict, these Rules prevail unless they are less favourable to a consumer player.

2.Timetable

The dates for entries, the draw (group formation), the group rounds and the final are announced in the App before entries open.

Joining the list ("On the list") does not reserve a spot or create any obligation to pay.

3.Format

Padel doubles competition for up to six (6) pairs. Pairs are placed into groups by rating, with no random element, followed by the final stage that RALLY publishes in the App before entries close.

4.Eligibility

Players must be over 18, have a RALLY account and play in Madrid. Before paying, the player declares that they and their partner play in Madrid; if the declaration is false, clause 2.4 of the General Terms applies.

If the Competition is limited to certain rating levels, this will be shown in the App before entry. A player who believes their level check is wrong may ask for a person to review it at support@rallyrating.app before entries close.

5.Entry and payment

Price: twenty euros (€20) per player, VAT included, payable to RALLY RATING, S.L. by card or Apple Pay through Stripe. The charge appears on the statement as "RALLY RATING".

Any user may invite another as partner; nobody pays until the invitee accepts. Each player pays their share. The pair is entered once both have paid before the draw. Until the draw, "Change partner" keeps the payment already made with the spot.

The fee covers participation, digital management of the groups, matches and results, and the chance to win the prize. It does not include court hire, which players book and pay directly with the club or through services such as Playtomic.

6.Withdrawal

As a leisure service with set dates, there is no 14-day right of withdrawal (Article 103(l) of the Spanish consolidated General Law for the Protection of Consumers and Users), without prejudice to the refunds in clause 7.

7.Refunds

Full refund: (a) to all entrants, automatically, if six (6) pairs are not reached; (b) to the player who paid, if their partner has not paid at the time of the draw; (c) to a player who stops playing in Madrid before the draw; (d) to a player who suffers an injury before the draw that prevents them from taking part; (e) if RALLY cancels the Competition before it starts or substantially changes its dates, format or prize and the player does not accept the change.

RALLY may ask for reasonable evidence in cases (c) and (d).

After the draw there is no refund, including voluntary withdrawal, dropping out, injury or not showing. If the Competition is cancelled after it has started, the fee will not be refunded, unless the cancellation is due to a cause attributable to RALLY, in which case it will be refunded in full.

Refunds are made to the same payment method within a maximum of fourteen (14) calendar days of the triggering event.

8.Matches

Matches in each stage must be played within the deadlines RALLY publishes in the App. Results are logged in the App and are subject to the result-dispute rules in the General Terms. A pair that does not show or play in time without good reason loses the match.

9.Conduct

The General Terms' conduct and zero-tolerance rules apply. RALLY may exclude a pair for fraud, result manipulation or abusive conduct.

10.Standings and ties

Group ties are broken in this order: (1) head-to-head; (2) set difference; (3) game difference; (4) the pair's higher rating at the start of the Competition.

11.Prize

The winning pair receives a trophy and a crown. The prize has no cash value, is personal and non-transferable, and cannot be exchanged for cash.

If the Competition is cancelled before the final, no prize is awarded. If the final cannot be played because of one pair, the other is declared champion.

The prize will be delivered after the final in the way RALLY tells the winners, who may be asked to prove their identity.

12.Apple and Google

Apple Inc. is not a sponsor of, and is not involved in any way with, this or any other RALLY competition or its prizes; nor is Google LLC. RALLY is the sole organiser of the Competition.

13.Personal data

Data is processed under RALLY's Privacy Policy. Pair names, results and the winning pair are shown to participants and in the App standings.

14.Changes, cancellation and governing law

RALLY may change or cancel the Competition for justified reasons, informing entrants; the rights in clause 7 apply.

These Rules are governed by Spanish law; the courts of the player's domicile have jurisdiction. The Spanish version prevails.