RALLY. Español

General Terms and Conditions of Use

Version 3 · Updated 19 August 2026

This document sets out the General Conditions governing access to, download of, registration for and use of the RALLY application and Website (hereinafter the Application and the Website), owned by RALLY RATING, S.L. (hereinafter RALLY), with Tax ID No. B88743380, registered in the Commercial Registry of Madrid, Sheet: M-888125 IRUS:1000471169992, first entry, with registered office at Calle del Príncipe de Vergara 86, 1ª, 28006 Madrid.

Accessing and using the Application and the Website implies full and complete acceptance of these General Conditions. Users who do not agree with them must refrain from using the Application and the Website.

1.THE APPLICATION

1.1What the RALLY App is:

RALLY is a digital platform accessible through a website and mobile devices that allows registered users to:

The rankings, ratings and statistics generated by the Application are purely recreational and informative in nature and have no official status, unless expressly stated otherwise.

1.2Compatibility:

The Application is compatible with the iOS and Android operating systems.

For the Application to work correctly, users are advised to update their operating system to the most recent versions.

You can download the Application from Apple's App Store or from Android's Play Store.

The Website may be accessed using compatible browsers and an internet connection.

1.3User registration:

Creating a user account is required in order to use certain features.

During registration, users must provide truthful, accurate and up-to-date information, including, among others: First and last name, Email address, Username, Gender, Sport played (padel and/or tennis), Province and city of residence.

Users are responsible for keeping their credentials confidential, for all activity carried out from their account, and for updating their information when necessary.

RALLY may suspend, restrict or delete accounts that:

1.4Minimum age:

Only persons over 18 years of age may use the Platform.

RALLY may implement age verification mechanisms where necessary in accordance with applicable law or regulatory requirements.

Users warrant that they meet the minimum age requirement and that the information provided during registration is truthful.

1.5Account cancellation:

Users may request the closure of their account at any time through the Platform itself or by contacting RALLY.

Deletion of an account may entail:

Notwithstanding the above, certain data may be retained in blocked form for the periods required by law.

2.USE OF THE WEBSITE AND THE APPLICATION

Users undertake to use the Platform in accordance with applicable law, good faith, public order and these General Conditions.

The following are expressly prohibited:

2.1User-generated content and zero tolerance

RALLY has no tolerance for objectionable content or abusive behaviour between users.

It is expressly prohibited to publish, display or distribute through the Platform any content that is offensive, obscene, discriminatory, defamatory, threatening or harassing towards other users, including usernames, display names and group names.

RALLY may filter, reject or remove any user-generated content that breaches this clause.

Users have mechanisms within the Application to report another user and to block them. Blocking prevents any further interaction between the two users within the Platform.

RALLY will review reports received and act on the reported content or account within a maximum of 24 hours, and may remove the content and permanently suspend or cancel the offending user's account.

Users may also report any incident relating to abusive content or conduct by writing to support@rallyrating.app.

2.2DSA CONTENT MODERATION APPEALS

Users whose content has been removed or whose accounts have been suspended may appeal the decision by emailing support@rallyrating.app within 14 days of the action. RALLY will review the appeal and communicate its decision within a reasonable timeframe. This appeal process does not limit RALLY’s right to take immediate action against content or accounts that pose safety or legal risks.

2.3Operation of the service

The Platform may use its own algorithms to calculate sporting rankings, ratings and statistics from the information provided by users.

RALLY may interrupt its services in order to carry out any repair work, system corrections, maintenance and/or improvements it deems appropriate. It may also temporarily or permanently modify or discontinue specific services offered by itself or by third parties.

RALLY may recalculate rankings, correct statistics, reset ratings, block accounts or delete content where it detects fraud, suspicious activity, inconsistencies, technical errors, or a breach of these General Conditions.

RALLY will make reasonable efforts to maintain the availability and correct operation of the Platform. However, it does not guarantee uninterrupted availability, the absence of errors, fault-free operation, or universal compatibility with all devices.

3.ACCESS TO THE WEBSITE

Access to the Website is free of charge, without prejudice to the fact that certain features, services or content may require prior registration or download of the Application.

Users undertake to use the Website diligently, correctly and lawfully, refraining from any action that could damage, disable, overload or impair the operation of the Platform or prevent its normal use by other users.

Use of the Application is free of charge. RALLY may in future offer paid features, content or subscription options. In that event, their conditions, prices and contracting arrangements will be communicated to users in advance and incorporated into these General Conditions.

4.RANKING AND RATING SYSTEM

The Platform uses automated systems to calculate sporting rankings and/or ratings, including Elo-type or similar systems.

Users expressly accept that:

RALLY does not guarantee:

Rankings and ratings are exclusively for recreational, statistical and informative purposes.

5.USER RESPONSIBILITY

Users are solely responsible for the information they provide, the results they record, the use of their account, and their interactions with other users.

The Platform does not individually verify the authenticity of all results published by users.

Users shall be liable to RALLY and to third parties for any damage or loss arising from a breach of these General Conditions.

RALLY may facilitate the digital organization of leagues, tournaments and competitions through the Platform, including by creating brackets, scheduling rounds and publishing results. However, RALLY does not physically supervise, referee or control any in-person matches or other sporting activities. Users participate in all physical sporting activities entirely at their own risk.

RALLY shall not be liable for sports injuries, accidents, personal injury, theft, disputes between users, or any conduct occurring outside the digital Platform.

ASSUMPTION OF RISK AND RELEASE OF CLAIMS: The user expressly acknowledges and assumes all risks inherent in participating in tennis, padel and other physical sports activities, including the risk of personal injury, death and property damage. To the fullest extent permitted by applicable law, the user voluntarily releases, waives and discharges RALLY, its officers, directors, employees, agents and affiliates from any and all claims, demands and causes of action arising from the user’s participation in sporting activities facilitated through the Platform. This release does not apply to the extent prohibited by applicable law, including mandatory consumer protection rules applicable in the European Union.

6.INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All content of the Website and the Application, including texts, images, designs, logos, software, databases, features, source code and algorithms, is owned by RALLY or by third-party licensors and is protected by intellectual and industrial property law. Its reproduction, mass data extraction, reuse, communication, disclosure and distribution are prohibited unless prior express authorisation has been obtained.

7.CONTACT

You can contact us by sending an email to: support@rallyrating.app

8.INTERPRETATION, MODIFICATION, APPLICABLE LAW AND JURISDICTION

For users residing in the United States, these General Conditions and any dispute arising from their interpretation or performance are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. For users residing outside the United States, these General Conditions and any dispute arising from their interpretation or performance remain governed by Spanish law.

RALLY will notify users of any material changes to these General Conditions at least 30 days before the changes take effect, through an in-app notification and/or by email to the registered email address. Continued use of the Platform after the 30-day notice period constitutes acceptance of the modified General Conditions. If a user does not agree to the changes, the user must stop using the Platform.

For users residing in the United States, any dispute that is not resolved under Section 10 is subject to the dispute resolution and arbitration procedures in Section 10. For users residing outside the United States, including users in the European Union, RALLY and the user submit to the jurisdiction of the courts and tribunals of the user's domicile for any dispute that may arise.

These General Conditions are drafted in Spanish and translated into English. For users residing in the United States, the English version governs in the event of any discrepancy between the English and Spanish versions or any other translated version. For all other users, the Spanish version prevails in the event of any discrepancy.

Any clause or provision of these General Conditions that is or becomes illegal, invalid or unenforceable shall be excluded from them and considered inapplicable to the extent of such illegality, invalidity or unenforceability, and shall be replaced by another as close as possible to the original, but shall not affect or prejudice the remaining provisions, which shall stand apart from any illegal, invalid or unenforceable clause or provision and shall instead remain in full force and effect.

9.LIMITATION OF LIABILITY

Liability Cap. To the fullest extent permitted by applicable law, RALLY’s total aggregate liability arising out of or relating to these General Conditions, the Platform, the Application, the Website, or any services or content made available through them, whether based on contract, tort (including negligence), statute or any other legal theory, shall not exceed the greater of (i) US$50 or (ii) the total fees paid by the user to RALLY in the 12 months preceding the claim.

Exclusion of Damages. To the fullest extent permitted by applicable law, RALLY shall not be liable for any consequential, indirect, incidental, special or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or relating to these General Conditions, the Platform, the Application, the Website, or any services or content made available through them, even if RALLY has been advised of the possibility of such damages.

Warranty Disclaimer. The Platform, the Application, the Website, and all services and content made available through them are provided on an ‘AS IS’ and ‘AS AVAILABLE’ basis. To the fullest extent permitted by applicable law, RALLY disclaims all warranties, whether express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement, and any warranties arising from course of dealing or usage of trade.

Savings Clause. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, the exclusions and limitations in this Section 9 apply only to the maximum extent permitted by applicable law, and nothing in these General Conditions limits or excludes any liability that cannot lawfully be limited or excluded.

10.DISPUTE RESOLUTION AND ARBITRATION (U.S. USERS)

Informal Dispute Resolution. Before initiating any formal proceeding, a user residing in the United States must email support@rallyrating.app with a written description of the dispute, including the facts giving rise to it and the relief sought. The user and RALLY must then allow 60 days from RALLY’s receipt of the email to attempt to resolve the dispute informally.

Binding Individual Arbitration. If a dispute is not resolved through the informal process within that 60-day period, it shall be resolved by binding individual arbitration administered under the JAMS Streamlined Arbitration Rules, except as otherwise provided in this Section 10. The arbitration shall be conducted on an individual basis and not as a class, consolidated or representative proceeding.

CLASS ACTION AND COLLECTIVE ACTION WAIVER. To the fullest extent permitted by applicable law, the user agrees that any claim or dispute may be brought only in the user’s individual capacity and not as part of, or on behalf of, any class, consolidated, collective or representative action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

Small-Claims Court Carve-Out. Either party may bring an eligible claim in small-claims court instead of arbitration, provided that the claim is brought and maintained only on an individual basis.

Opt-Out Right. A user may opt out of the arbitration agreement within 30 days after the user first accepts these General Conditions by emailing support@rallyrating.app. The opt-out email must identify the user and clearly state that the user is exercising the right to opt out of arbitration. Opting out does not affect any other provision of these General Conditions.

EU Users. This Section 10 does not apply to users residing in the European Union. Disputes involving EU users are governed by Section 8, including Spanish law and the jurisdiction of the courts and tribunals of the user’s domicile.

11.INDEMNIFICATION

To the fullest extent permitted by applicable law, the user agrees to indemnify, defend and hold harmless RALLY RATING, S.L., and its officers, directors, employees, agents and affiliates from and against any and all third-party claims, liabilities, damages, losses, costs and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) the user’s use of the Platform; (b) the user’s breach of these General Conditions; (c) the user’s violation of any applicable law or third-party rights; or (d) user-generated content submitted, posted or otherwise made available by the user.

12.APPLE AND GOOGLE APP STORE TERMS

These General Conditions are between the user and RALLY RATING, S.L., and not between the user and Apple Inc. or Google LLC. RALLY, and not Apple or Google, is solely responsible for the Application and its content, maintenance and support.

Apple and Google are third-party beneficiaries of these General Conditions and may enforce these General Conditions against the user as third-party beneficiaries. To the extent required by Apple’s or Google’s applicable terms, their applicable standard end-user license agreements also apply to the user’s use of the Application. Any claims relating to the Application are RALLY’s responsibility, not Apple’s or Google’s.

13.GENERAL PROVISIONS

13.1Force Majeure:

RALLY shall not be liable for any failure or delay in performing its obligations under these General Conditions to the extent caused by events beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power failures, and internet or telecommunications failures.

13.2Assignment:

RALLY may assign or transfer these General Conditions and its rights and obligations in connection with a merger, acquisition, restructuring, or sale of all or substantially all of its assets, without the user’s consent. The user may not assign or transfer these General Conditions or any rights or obligations under them without RALLY’s prior written consent.

13.3Entire Agreement:

These General Conditions, together with the Privacy Policy, constitute the entire agreement between the user and RALLY regarding the Platform and supersede all prior or contemporaneous agreements, representations and understandings relating to that subject matter.

13.4Third-Party Links:

The Platform may contain links to third-party websites or services. RALLY does not control or endorse those websites or services and disclaims all liability for third-party content, products or services, including their availability, accuracy, security or privacy practices.

Conditions updated on 19 August 2026.